I have in the past sometimes been successful in saying, “no, you guys get the part first, tell me when to bring it in, and then a few hours later I pick it up”. They’ll then say it usually turns around quicker (and it often does), but that’s the official party line. They will quote you 5 business days as if your MacBook were some kind of fashion gizmo you could easily be without for many days. I’m afraid there’s a similiar problem (albeit of smaller magnitude) even for those of us who can take it to an Apple store. To see if your 15-inch MacBook Pro is included in the recall, enter your MacBook Pro’s serial number on Apple’s recall page. We certainly hope Apple will be giving Cory a new 15-inch MacBook Pro for his trouble.įor this reason, Apple says that if you have an affected MacBook Pro, you should stop using it immediately and turn it over to Apple or an Apple Authorized Service Provider for a free battery replacement. These are older-model MacBook Pros that predate the Thunderbolt 3 models that Apple now ships.Īpple said that it “has determined that, in a limited number of older generation 15-inch MacBook Pro units, the battery may overheat and pose a fire safety risk.” To see an example of what Apple is talking about, check out the video on Cory Andersen’s Reddit post and tweet, which shows his MacBook Pro spewing smoke, with clear burn marks on his wooden deck. #1642: How to identify phishing attacks, new iPhone and iPad passcode requirementsĪpple has issued a voluntary recall for certain 15-inch MacBook Pro units sold primarily between September 2015 and February 2017.#1643: New Mac mini and MacBook Pro models, new second-gen HomePod, security-focused OS updates, industry layoffs.
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